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Northway Labs Privacy Policy
Effective Date: March 22, 2026
1. Introduction
Northway Labs ("we", "us", or "our") operates the SaaS at https://northwaylabs.com. This Privacy Policy explains how we collect, use, share, and protect information when you use our services.
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our services. This may include:
- Name
- Email
- Cookies
- Analytics
- IP address
3. How We Use Information
We use your information to provide and improve our services, process transactions, communicate with you, personalize experiences, maintain security, and comply with legal obligations.
4. Data Sharing
We may share information with service providers who help us operate our business and deliver the service. These providers include:
- Google Analytics
- Stripe
We may also disclose information to comply with legal requirements, protect our rights, or in connection with a business transfer.
5. Cookies
We use cookies and similar technologies to remember preferences, understand usage, and improve performance. You can control cookies through your browser settings and may disable analytics cookies where available.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, and enforce agreements.
7. Your Rights (US)
- The right to request access, updates, or deletion of your personal information.
- The right to opt out of marketing communications at any time.
To exercise your rights, contact us using the details below.
8. Children's Privacy
Our services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the effective date at the top of this Policy and, where appropriate, provide additional notice.
10. Contact
If you have questions about this Privacy Policy or our data practices, contact us at privacy@northwaylabs.com.